Every Call
Answered.
Every Job
Booked.
VELA's AI receptionist picks up every call, books appointments, and sends SMS confirmations — 24/7. Built for HVAC, plumbing, electrical, appliance repair, and any home service business.
VELA — Live Call
Marissa is answering
SMS Sent
"Your appointment is booked for today at 2 PM. Reply STOP to cancel."
Calls answered on first ring
More bookings vs voicemail
Always on, never sleeps
Average booking time
Built for HVAC · Plumbing · Electrical · Appliance Repair · and more
From Ring to Booked
in Under 3 Minutes
VELA handles the entire booking process automatically. Your phone number stays the same — we just make sure every call gets answered and every customer gets booked.
Customer Calls
A customer calls your business number. Instead of voicemail, VELA's AI picks up instantly — day or night, weekday or weekend.
VELA Books It
VELA has a natural conversation, collects the customer's info, and books the appointment. No human needed on your end.
Confirmations Sent
The moment the call ends, both you and the customer get an SMS with all the details. Every booking is logged to your Google Sheet automatically.
$0
missed calls in your first 30 days
Everything You Need,
Nothing You Don't
24/7 Call Answering
VELA never sleeps and never lets a call go to voicemail. Every call is answered within 2 rings, any time of day.
Natural AI Conversations
Powered by Retell AI, VELA sounds like a real person — not a robot. Customers get a professional experience every time.
Instant SMS Confirmations
The second a booking is made, both you and your customer get a text with all the details. No more missed appointments.
Google Sheets Logging
Every booking is automatically logged to your Google Sheet with the customer's name, address, issue, and appointment time.
Setup in 24 Hours
We handle the entire setup. Give us your business info and VELA is live on your phone line within one business day.
No Long-Term Contracts
Month-to-month. Cancel anytime. We're confident you'll stay because VELA pays for itself with the first booking it captures.
One Missed Call Costs More
Than a Month of VELA
The average home service call is worth $300–$800. VELA pays for itself with the very first booking it captures.
Starter
Perfect for getting started
- Up to 150 calls/month
- 24/7 AI call answering
- Appointment booking
- SMS confirmations
- SMS alerts to owner
- Google Sheets logging
- Email support
Pro
Most popular for growing businesses
- Up to 400 calls/month
- Everything in Starter
- Priority call routing
- Custom greeting script
- Day-before appointment reminders
- Post-service review requests
- Priority support
Scale
For multi-truck operations
- Unlimited calls
- Everything in Pro
- Multiple technician scheduling
- Custom integrations
- Dedicated account manager
- Monthly performance reports
- Phone support
14-Day Free Trial
Try VELA free for 14 days. No credit card required. If you don't book at least one new job in your first two weeks, we'll personally help you get set up — for free.
Ready to Stop
Missing Calls?
Fill out the form and we'll have VELA live on your phone line within 24 hours. No technical knowledge required — we handle everything.